If you have lost something at the College, please contact the Security Control Room at your campus. If the item has not been handed in, the Security Service will produce a lost property report that can be referred to by your insurance company if you make a claim. We will keep your contact details and a description of the lost property on file in case the item is handed in later.
If an item has been stolen, you must also report it to the police. Always get a crime/incident number, which will be useful for any insurance claims or investigations.
Please take all found property to the Security Control Room at your campus where it will be logged on our database. We keep found property for three months prior to disposal. Unclaimed items are given to charity. Should there be any identifying marks on the item we will, of course, attempt to find the owner.
Reducing the impact
To reduce the impact of the loss of specific items such as keys, mobile phones, travelcards or credit cards, please follow the advice in our dedicated leaflet Lost or Stolen Items Advice from Queen Mary Security Service, also available in hard copy from the Security Control Rooms.